FAQ

Craft and Antler's leather products feature a range of premium materials, including crazy horse leather, shell cordovan, and Italian Pueblo leather.

All our products are meticulously handcrafted in Canada, with meticulous attention to detail. We carefully select premium materials and ensure precision in every stitch and crease to uphold our commitment to excellence.

Craft and Antler's leather products stand out due to our Canadian craftsmanship, premium leather selection, personalized tailoring, and emphasis on handcrafting. Each item is made to order, reflecting the customer's individuality and ensuring exceptional quality and artistry.

• Clean with a lightly damp cloth.
• Avoid using chemical-based cleaners.
• Keep them dry.

To protect your leather products, follow these preventive measures:

• Store them in a dedicated space, away from sharp objects.
• Apply a leather conditioner to maintain resilience, reducing the likelihood of scratches.
• Handle items with clean hands and avoid placing them on rough surfaces.
• Regularly clean and moisturize your leather to preserve its integrity.
• Consider storing items in protective pouches or dust bags when not in use.

Yes, Craft and Antler Co. utilizes Canada Post for shipping international orders via Small Packet International Air unless a different specified shipping method is chosen. The delivery timeframe typically ranges from 10 to 21 business days, excluding weekends and holidays, depending on your location.

For orders within Canada and the USA, shipping usually takes 8 to 21 business days. International deliveries generally take between 10 to 21 business days. Please note that these estimates exclude weekends and holidays and are contingent on your location.

You can track the real-time status of your order by contacting our customer service or Canada Post, through which the orders will be delivered.

We accept various payment options, including Apple Pay, GPay, MasterCard, Visa, American Express, Diners Club, Discover, PayPal, and Shop Pay.

No, we do not accept returns or conduct exchanges for online orders. However, if you need assistance with the items you received, please get in touch with us at support@craftandantlerco.com to discuss how we can address your concerns.